Privacy Policy
Last updated: January 26, 2025
We take your privacy seriously. This policy explains how we collect, use, and protect your information.
1. Information We Collect
We collect information you provide directly to us, such as:
- Account registration information (name, email, phone number)
- Identity verification documents
- Financial information for account funding
- Trading preferences and investment goals
- Communications with our support team
2. How We Use Your Information
We use your information to:
- Provide and maintain our trading platform
- Process transactions and manage your account
- Deliver personalized AI-powered recommendations
- Comply with legal and regulatory requirements
- Communicate important account information
- Improve our services and user experience
3. Information Sharing
We do not sell your personal information. We may share information with:
- Service providers who assist in platform operations
- Financial institutions for transaction processing
- Regulatory authorities when required by law
- Professional advisors (lawyers, auditors) under confidentiality agreements
4. Data Security
We implement industry-standard security measures including encryption, secure data centers, multi-factor authentication, and regular security audits to protect your information.
5. Your Rights
You have the right to:
- Access and review your personal information
- Correct inaccurate information
- Request deletion of your data (subject to legal requirements)
- Opt out of marketing communications
- Data portability where technically feasible
6. Cookies and Tracking
We use cookies and similar technologies to enhance user experience, analyze platform usage, and provide personalized content. You can manage cookie preferences through your browser settings.
7. Data Retention
We retain your information for as long as necessary to provide services and comply with legal obligations. Financial records are typically retained for 7 years as required by regulation.
8. Contact Us
For privacy-related questions or to exercise your rights, contact us at:
Email: support@tcapital.biz
Phone: +91 72001 89076
Mail: Chennai, India